What a STUIPD Day
Goodness, I am so angry with my colleague who sobtoage me. Just because she DONT know what to do. Just happen she was on the line with the patient who want the operation have to postporne due to abnormally result.
End up she did not know how to explain, she ask me what to do. I ask her that patient have to maintain his BP 3mth period. Without knowing the phone is on mute or not, Less than a 15min before my patient leave the table, My nursing manage ask me to apologize to the patient, i keep on asking what happen before i apologize in the better way. Patient was scolding me over the phone to me and TELLING ME OFF "DONT PENTEND and MAKING YOUR SO INNOCENT". Totally shock and just saying sorry without knowing WHAT ACTUALLY HAPPEN!!!. I did not talk to the patient over the phone as my colleague regrading the change of operation date. Now i got to face the complaint from the patient.
This is so unfair to me, i was with other patient explaining the risk and the operation process.
Fed up liao!!! =(
End up she did not know how to explain, she ask me what to do. I ask her that patient have to maintain his BP 3mth period. Without knowing the phone is on mute or not, Less than a 15min before my patient leave the table, My nursing manage ask me to apologize to the patient, i keep on asking what happen before i apologize in the better way. Patient was scolding me over the phone to me and TELLING ME OFF "DONT PENTEND and MAKING YOUR SO INNOCENT". Totally shock and just saying sorry without knowing WHAT ACTUALLY HAPPEN!!!. I did not talk to the patient over the phone as my colleague regrading the change of operation date. Now i got to face the complaint from the patient.
This is so unfair to me, i was with other patient explaining the risk and the operation process.
Fed up liao!!! =(
0 Comments:
Post a Comment
<< Home